The SOS Process:
The SOS Property Consultant makes immediate contact with the company field adjuster to get as many details about the loss as possible. They will then contact the insured to set up a convenient time for loss inspection.
The SOS Property Consultant goes to the site with Authorization to Enter forms which are signed by the policyholder, giving the SOS team authority to enter the home. A general walk through is completed with the policyholder, allowing the team to pay particular attention to items of interest and establish a rapport with the policyholder.
During the complete and thorough inspection all personal property is identified and documented. A complete and total inventory of all contents is developed, including anything from large furniture to dry goods in the cabinets.
The SOS team works closely with the policyholder to collect supporting documentation, including family photos, receipts, and appraisals.
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